HIGHLIGHTS
- Apple Music not working on PS5 is not a new issue for users, as similar issues were initially seen within the years of its release on console, with the official hotfix still pending.
- The error includes multiple issues, such as being unable to enter the artist profile, being stuck on the playback bar, and not producing audio.
- Until the official hotfix is out, you can try some potential fixes, including resetting the Apple Music app to its original setting, and checking if the artist’s song is available in your region.
Apple Music is a streaming service that offers access to over 100 million songs, ad-free listening, and lossless audio quality.
You can access this streaming service via multiple devices, including the PlayStation 5(PS5) console.
Following Apple Music’s launch in PS5, users have reported the app not working several times from the past to the present, with no official hotfix being out yet.
Apple Music Not Working On PS5
PlayStation 5(PS5) was the first ever gaming console to incorporate Apple Music, allowing players to enjoy their music during gameplay.
The streaming service was launched on the PlayStation 5 on October 27, 2021, with its initial launch being June 30, 2015.
After the PS5 launch, many players enjoyed listening to music while gaming on their consoles, making Apple Music’s introduction a suitable beginning.
Unfortunately, within the year of Apple Music’s launch on PS5, users faced multiple non-working issues, including stock on music playlists, not getting audio, and many more.
Hello @AppleMusic @AskPlayStation my Apple Music isn’t working on PS5 because it says background music has stopped because it’s playing on another device but it’s not, I’ve signed out and uninstalled and reinstalled the app and it’s still doing it, please fix the problem.
— Alex Gresh (@alexflyers27) September 1, 2023
While following the issue, the official team responded by saying to wait for the update, which later came and solved the issue for a certain period only.
Possible Fixes For Apple Music Not Working Issue In PS5
Apple Music not working on PS5 has once again become a source of frustration for many users.
Following this occasional issue back again, players are not able to enjoy the game with a musical gameplay experience.
Like before, no response from the Apple Team has been made yet, prompting users to try basic fixes to resolve the issue.
@AppleMusic @AppleSupport my Apple Music is not playing on my PS5. Apple Music is the only app not working .
— Dorothy (@_Dorothyy04) November 12, 2024
For some players, solutions like restarting the app and logging out and back in have proven effective.
While these fixes may not work for everyone, other solutions, such as checking for pending updates, ensuring artists or their songs are available in your region, and verifying PSN server status, can help.
In addition, uninstalling the app from the console and starting fresh may also resolve the issue.
Ultimately, reporting your issue to the Apple Team and expressing your frustration could help you prevent similar problems in the future.
