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How To Complete The Grim Service Quest In Diablo 4

Talk to Gelena now!

HIGHLIGHTS

  • Players can start the Grim Service quest in Diablo 4 by speaking to Gelena and selecting, “I am sorry for what happened.”
  • You choose between “Ouna broke her oath” or “Ouna was right about rejecting eternity on the Tree,” both lead to the same result.
  • To finish the Grim Service quest, read Caidin’s letter next to a bright flower by Gelena, which gives XP, coins, and other helpful items.

Season 7 of Diablo 4 also known as the Season of Witchcraft, introduces exciting new content and the huge Update 2.1.

This season follows the Vessel of Hatred expansion and lets players team up with Witches of Hawezar on a dark quest.

The Season of Witchcraft also adds quests like In the Name of the Tree, A Friend in Need, The Grim Service, and Whispers in the Wind.

The Grim Service Quest In Diablo 4

The Grim Service is a straightforward quest in Diablo 4 that involves talking to Gelena and reading a letter left by Caidin.

Players can start the Grim Service quest in by talking to Gelena. When given the choice, select the dialogue option, “I am sorry for what happened with Ouna” to move forward.

Talk to Gelena to Start the Grim Service quest.
Talk to Gelena. (Source: Screen Plays Mag)

Different Choices In Grim Service

Further, you will be presented with two options regarding Ouna’s actions from which you can choose either.

You can either choose, “Ouna made an oath. She knew the consequences when she broke it,” or “Ouna was right. No one eternity on the Tree.”

Both options lead to the same result, so pick the one that fits your view. Furthermore, you can also select both options before moving to the next part of the quest.

Players can also craft Occult Gems by talking to Gelena. These gems can be socketed to enhance your Witchcraft Powers and slay demons even faster.

Read the letter from Caidin to complete the Grim service quest in Diablo 4
Read the letter from Caidin. (Source: Screen Plays Mag)

The final step of the Grim Service quest in Diablo 4 is to read Caidin’s letter. You can find it near a bright flower located to the right of Gelena.

Finally, players need to interact with the letter to complete the quest rewards them with 710K XP, 11,800 coins, and other useful items.

Additionally, you will unlock the next quest, Whispers in the Wind, which continues the storyline for the Season of Witchcraft.

Saroj Joshi
Saroj Joshi
Saroj Joshi is a passionate writer with a deep interest in gaming and writing. With a background in Chemical engineering and experience in technical writing, Saroj now apply their analytical skills to writing about video games.
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