HIGHLIGHTS
- The users of Xbox Cloud Gaming are being disconnected from their cloud gaming session indicating the service outage of Xbox.
- After playing for a short interval the users are automatically being disconnected from the gaming session without their data being saved.
- The service of Xbox Cloud Gaming has been out for more than 12 hours making the users frusrated for purchasing ultimate pass.
Xbox Cloud Gaming is a premium service by Microsoft Corporation that gives players access to Xbox games over the cloud using any device.
The users can get a subscription plan to download the game and access multiplayer gaming platforms.
Currently, the existing users of Xbox Cloud Gaming are being disconnected from the Cloud Gaming Session.
Xbox Cloud Server Down After Cloud Gaming Session Disconnected
The Xbox Cloud Gaming makes it easier for users to download and access the game using any device.
Although it requires a subscription plan for the service, it eases the user’s demand to switch between devices.
The service uses the Cloud platform to store the user’s data and provide access at any time from any device.
Many Xbox players have been using the service, but a few times, they have encountered severe issues.
After a year without using Xbox cloud services, I returned today after subscribing to Game Pass Ultimate. Now, after 5 hours of server downtime, I have already canceled the subscription. Terrible service and a lack of respect for users.
— Renzo Sugii Marins (@renzo_marins) December 26, 2024
Similar to the previous time, the users are getting disconnected from the Cloud gaming session after a short interval.
The users have faced the issue many times, and the officials have also come up with a solution every time.
Service Outage Exceeds 12 Hours For Xbox Cloud Gaming Service
The officials might resolve the issue very soon, till then, users can check for the following requirements to solve the issue.
- Ensure the device supports the Xbox
- Restart the device
- Check Internet Connection
- Update game files and apps
- Update software
If the user still faces the issue after meeting the above requirements, they must face a service outage.
As multiple users face the issue simultaneously, there is a very rare chance of problems from the user’s side.
In this case, the users must wait until the officials announce any update or devise a solution for the issue.
The officials have announced through their social media handles that they are aware of the issue and will resolve it soon.
It has been uncertain how long the users will have to wait for the resolution as the developers have been fixing the issue for more than 12 hours.